E-mail

You can get in contact with ACSI by using the contact form.

Telephone

ACSI can be contacted by telephone:
Monday to Friday from 08:30 to 12:30 and from 13:30 to 17:00 (CET)
The telephone number is +31(0)488-452055.

complaints

If you have a complaint relating to a camp site you will need to address this directly to the person responsible at the camp site, namely the owner or warden.

Complaints about one of our products or our camp site information

If you have a complaint about our camp site information you should address it to us. Take note: the information in the camp site guides is based on the observations of our inspectors made during their visits in the previous year. It may occur that changes take place at a camp site after this. ACSI cannot be held liable for this.

You can use thecontact form on our website to register complaints about one of our products or our camp site information. To provide an efficient service we will ask you to state the nature of your complaint. You can also register a complaint to ACSI in writing. Send your complaint, together with your name, address and if appropriate your order number to:

ACSI Publishing BV
Complaints Department
Postbus 34
6670 AB Zetten
The Netherlands
We will send you a confirmation of receipt as soon as we receive your complaint. You will receive a definite response within 7 days after confirmation of receipt.